How to Hold Effective Meetings
This page provides a step-by-step guide on how to prepare for and hold group meetings. This page also offers advice on how to facilitate meetings.
Meetings can make or break your group. If your meetings are well prepared and facilitated in an efficient, yet involving and up beat manner, they'll help strengthen your group. On the other hand, if your group meetings are poorly planned and poorly run, it will be difficult, if not impossible, to advance your group's goal of defending human rights. Whether you're a member of an established group, a new leader/coordinator of an existing group, or the coordinator of a brand new group, the following information will help guide you in planning and facilitating effective group meetings. There are three basic steps to running effective meetings: preparation, facilitation and follow-up. With solid planning, good facilitation, and strong follow-up, your AI group can move forward to defend human rights.
Often, the most difficult and time-consuming aspect of a meeting is the planning. Yet, as with many things, you get out of it what you put into it.
Step One: Determine What Kind of Meeting You're Going to Have
Most of your group meetings will fall within one of two categories - Planning Meetings or General Meetings.
(also known as a Coordinators or Business Meetings) are used to plan action, make decisions, and organize your group. They lay the groundwork for how your group will run and are generally "internal" meetings for key leadership. While it is not necessary to keep these meetings exclusive to only group leaders, it is important to make sure those who attend are interested, willing, and able to take on some level of responsibility and work. Inviting your AIUSA Student Area Coordinator (Student Groups) or Area Coordinator (Local Groups) to attend one of your group's Planning Meetings is a great way to get helpful feedback and pointers. For student groups, these are the meetings that your faculty advisor/sponsor will either attend or provide guidance as to how they are to function.
(also known as Weekly or Monthly Meetings) are held regularly in order to accomplish your group's goals and to ensure a sense of stability within the group. These meetings are your "full group" meetings in which all members attend. Additionally, they are usually "open" meetings in which new members or interested individuals are welcomed to attend.
Exactly what your group should accomplish in its general meetings depends upon the group's focus. However, general meetings are often used to disseminate information, identify willing volunteers, divide the group's workload, solicit input from the entire group and build organizational morale by brining everyone together to learn more about the issues and celebrate successes. Get more information on planning and setting goals »
Step Two: Set Meeting Goals and an Agenda
Review the goals and priorities your group has set and plan your meetings accordingly. Be sure to have clear goals and an agenda for each meeting. Your goals should be concrete, realistic, and measurable and help to achieve your group's broader, long-term goals.
- Use planning meetings to do strategic planning, develop strategies and timelines for the campaigns and act ions for which you are registered, develop recruitment or fundraising strategies, and evaluate your progress.
- Planning meetings are also useful to take care of routine business such as financial matters and planning agendas for general meetings. Larger, more established groups will also have "committees" or "action teams" to coordinate specific campaigns, actions, and other goals such as recruitment. These committees will generally have separate meetings but report and seek input on their activities at planning meetings.
Consider the following when choosing a meeting site:
- Familiarity. Are people familiar and comfortable with the location?
- Accessibility. Is the meeting site cent rally located and accessible for those you are trying to reach? Is the room accessible for people with disabilities?
- Represents Constituency. Is the site perceived as a representative one for those who you want to participate?
- Adequate Facilities. Is the size appropriate for the number of people you expect to attend? Will you need audiovisual equipment, tables, or desks to write on, or open space for an activity?
Be sure to set a time that is convenient to all members. For local groups, schedule evening or weekend meetings so they will not conflict with most members' work schedules. For student groups, consider typical class schedules and school- wide activities to make sure your meeting will not interfere with them. Consider having regularly scheduled meetings - the same day and time each week or month - so that members can plan in advance, get into a routine of at tending and not be confused about the time. Having regularly scheduled meetings will also help your group be able to reserve meeting space in advance.
Every meeting should be enjoyable, run efficiently, and build group morale. Although these goals may be difficult to measure, they are important. No one wants to at tend meetings that are boring or poorly run. Efficient meetings respect people's time as their most valuable resource. They also build group morale by generating a sense of unity and helping people respect and support one another.
Here are some guidelines you should incorporate into meeting facilitation:
When planning your meeting
- Have a designated facilitator. The facilitator helps accomplish the meeting's goals by presenting the agenda and keeping the group on task. This person, a member of your group's leadership, should be selected in advance. The facilitator should rotate to spread out responsibility and allow different people an opportunity to gain leadership skills.
- Start and end on time. Respect everyone's time by beginning promptly and keeping within time limit you have set for the meeting.
- Set aside time for introductions or an ice breaker. This is another way to ensure that people feel included and welcome. Ask each person to introduce himself or herself and answer an additional question such as: How did you hear about/get involved with Amnesty? What interests you most about human rights activism? What is one thing you would like to get out of this meeting?
- Sign everyone in. Always pass around a sign in sheet so you know who attended the meeting and how to contact them. This is important for retaining new members who come to your meeting for the first time.
- Stick to the agenda. This can be a monumental task. However, it is a central role of the facilitator. Meetings that get off track are often unproductive because they don't address the discussion items agreed upon during your planning meeting.
- Be flexible. Sometimes important issues arise that cannot wait to be addressed the facilitator needs to be able to recognize these (consult with other group leaders if needed) and propose a revised agenda if needed.
- Encourage participation. Balance those members who tend to talk all the time with those who are shy. Actively solicit the quieter members to speak up and participate. Deliberately seek the views of new members in attendance, but be sensitive to those who may not be comfortable speaking in a group.
- Seek commitments. Get members to Sign up here for tabling, action committees, and other specific tasks. Keep track of who has committed to what and follow up with those individuals.
- Avoid detailed decision-making. This should be reserved for planning or committee meetings. Explain the appropriate process for these decisions and return to the agenda.
Why do we need an agenda?
An agenda lists the goals of the meeting and the topics to be discussed. Think of it as your roadmap for the meeting. It should give the group a clear picture of your destination and the route you're taking. Get the group's agreement at the beginning of the meeting on the issues to be discussed by reviewing the items together. It's okay to be flexible - don't be afraid to add or subtract items as long as they are in line with the goal of the meeting. Get group buy-in and interest in a general meeting by asking members which issues need to be addressed. If members feel that their input is important and that they are involved in the planning process, they are more likely to attend meetings and participate actively.
The Parking Lot
If your group is having difficulty staying on track, consider having a "parking lot." Hang a flipchart sheet on the wall and label it "parking lot." Whenever a member brings up a question or discussion topic that is not part of the group's agenda, simply "park" the question/comment in the lot. Return to the parking lot at the end of the meeting and either address items that were not addressed during the meeting (if there is time) or put them on the agenda for the next meeting.
Make sure that follow-up is a priority after your meetings. When people are reminded of the commitments that they made and thanked for the work that they have already done, they are inspired to keep up the good work. Without follow-up, goals will not be met because they will be forgotten. An individual's time is very important- make the most of it by following up your meeting.
Here are some tips for effective follow-up:
- Make sure the note-taker prepares the meeting notes soon after the meeting.
- Add new members to your group's database, address list, listserv, etc.
- Call or email members who missed the meeting in order to keep them informed. Provide them with updates and ask if they would like to volunteer for any upcoming events or actions. If a large number of new members attended, substitute thank you notes or e-mail messages.
- Call new people who came to the meeting, thank them for their participation, and ask if they had any questions that they still need to address. If a large number of new members came to your group's meetings, send thank-you notes or e-mails with an invitation to the next event or meeting.
- Place a copy of the meting notes in an organizational notebook or file so that everyone knows where the "institutional memory" is kept.
- If there is a big event coming up, give members updates on how the planning is going and reminders of any important dates and times.
- Follow through! If you made a promise (e.g., to gather information for a member or add items that were not on the agenda to the next meeting's agenda) make sure that you keep it. If you are not able to complete the task, be sure to explain why and, if appropriate, when and how it will get done.
- Consider information, suggestions, and request from this meeting when planning your next meeting.
Adopted from Amnesty International